Questions parents ask us

Yes, for families who qualify. We’re a nonprofit paid for by grants and donations, so there are no fees and no costs billed to you. We’ll tell you on the first call whether you qualify.

Parents, guardians and caregivers of a student aged 3 to 21 at a public or charter school in Newark or elsewhere in Essex County, with a household income within our program’s limits. If you’re not sure, call anyway.

No. Bring whatever you have, even if it’s a stack of emails. If something’s missing, we’ll request the records from the school for you.

Not unless you want it to. We don’t contact the school until you’ve said yes and we’ve agreed in writing to take your matter.

We’ll say so quickly, and point you to someone who can help, like a parent training center or a lawyer referral service.

Before we act for you, we both sign a short agreement saying what we’ll do. It costs nothing. Until then, we’re not your lawyers, even if we’ve talked.

Usually not with the private school itself, but a public district may still owe your child an evaluation or services. Call and we’ll tell you.

Our staff speak English, Spanish and Portuguese. For other languages we bring a professional interpreter at no cost to you.

Yes. The office on Halsey Street is open Saturdays from 10am to 2pm, by appointment or walk-in.

No. We only represent parents, guardians and caregivers.